Pax in House

Welcome to Hotel Terrantai

Terrantai: Un refugio en el corazón de San Pedro de Atacama.

What a joy to have them with us! This digital manual has been created to enjoy every moment of your stay with peace of mind and clarity. Here you will find useful information about services, experiences, sustainability, local recommendations and assistance in case of emergency.

🛏️ Information for your stay
Check-in: from 15:00 hrs
Check-out: until 11:00 hrs
Daily cleaning
Free Wifi: Network: Terrantai Guest | Password: available in reception
Safe and amenities: available in your room
Heating and ventilation: if you need assistance, please refer to our hosts
Non smoking rooms: find a space allocated for smokers in our garden

Start the day with fresh, local and nutritious:

Main Buffet: 07:30 – 10:30 hrs (in the dining room next to the inner courtyard)
Early breakfast: for those who leave early to hike

Includes:
• Seasonal fruits and natural juices
• Artisan breads and homemade desserts
• Choice of eggs, cheeses, jams and local honey
• Yogurt, cereal, seeds and nuts
• Infusions of the andes, coffee and vegetable milk available

If you have any dietary restrictions, please let us know.

At Terrantaiwe believe in the AYNI —a philosophy andean reciprocity and balance— that inspires our daily gestures of hospitality. We invite you to enjoy three rituals gastronomic courtesy, designed to nourish body and soul at different times of the day:

 

At Terrantai, we inhabit a sacred territory: the driest desert in the world. For this reason, every gesture of care account.
We invite you to join our commitment to sustainability through small actions that generate large impact:

🌿 Water
We encourage you to turn off the tap while brushing your teeth or apply soap, and to use the water sparingly in showers and sinks.

🛏️ Towels and bed linen
If you want to reuse them, leave them hanging. If you prefer the change, place them on the floor (towels) or talk to our hosts (sheets).

💡 Electricity and heating
We ask to turn off all lights, fan or heating when you are not in the room.

♻️ Reduction of the plastic single-use
In our efforts to eliminate plastic bottles, we have installed water stations filtered by reverse osmosis, available in the common areas of the hotel. We we invite you to fill your bottle, reusable, or that we give you as welcome, as many times as you want.

🧴 Amenities biodegradable
All of the personal care products available in your room —shampoo, conditioner, soap and body cream— they are biodegradable, made with natural ingredients and environmentally friendly.

Thank you for helping us protect this unique ecosystem.

 

At Terrantai we believe that the hospitality lives in the details. For this reason, we have prepared small attentions that will make your experience even more special:

Cleaning Kit for shoes: After a day of exploring the wilderness, you will find in the bathroom, a small box with a brush and a cloth so you can clean your shoes comfortably and get ready for your next adventure.

Bottle reusable bag welcome: When you arrive, you are giving a bottle to refill with filtered water in our stations and a cloth bag to accompany your walks.

Shower post check-out: If your flight is late, you can use our pool area to shower and relax after your last trip.

Local touch in your room: From the amenities biodegradable until textiles decorative, each item is inspired by the craftsmanship and nature of the Highlands.

These gestures are our way of saying: thank you for choosing us and welcome home.

 
Indoor ambient temperature

Towels are available in reception

Showers available after the check-out
The schedule of tours are on your itinerary, or you can check out in reception
Do you want to add excursions? Please contact us by WhatsApp or talk with our hosts
👉 Local council: always Bring water, hat, sunscreen, and clothing in layers
Reception: available 24/7
WhatsApp direct: +56 3449 3183

San Pedro de Atacama is a unique destination, with landscapes ends, changing climate, and great cultural wealth. Here we leave you some key recommendations:

🔆 Climate and altitude

• Desert climate: a hot day, cold night. Dress in layers.
• San Pedro is at 2,400 meters above sea level. Take the time to acclimatize.

🌞 Sun protection

Strong sunscreen, hat, sunglasses and light clothes but covered.

💧 Hydration

The dry air dehydrates quickly. Always carry your bottle reusable with water.

💨 Height adjustment

Get plenty of rest, avoid alcohol the first few days and try local infusions (such as coca tea).

🕰️ Rate local

Tours start early. The people closes in general before the 23:00 hrs.

🚫 General tips

• Respect the archaeological areas and señaléticas of conservation.
• Do not allow drones in protected areas without permission.

💵 Atm and payments

• Some stores only accept cash. There are atms in the people, and also houses change.

📶 Connectivity

• Wifi is available in the hotel. Mobile signal can be limited in certain trips.

San Pedro is more than a destination: it is an encounter. Enjoy it with respect and openness.

 

Learn what is essential to the people with our map, which includes:

• 🍽️ Pedestrian zone – the main restaurants
• 💳 Atm machines and services
• 🛍️ Shopping of local crafts and products

Our hosts can expand any of these recommendations.

Do you enjoyed your stay? ¡Share!

Instagram: @hotelterrantai | Google | TripAdvisor

🏥 CESFAM San Pedro de Atacama
Domingo Atienza 334
+56 55 2561520 | Monday to Friday: 08:00 – 17:00 hrs
Emergency out of hours: SAMU 131

👮♂️ Carabineros de Chile
Calle Gustavo Le Paige, s/n
Emergencies: 133 | Office: +56 55 2561080

🚒 Fire
Toconao 442
Phone: 132

 

Chile is a seismic country, for what we have calmly and information is essential:

Keep calm. If you are in your room, stay there and stay away from windows or items that may fall.
Go, if it is safe, to a protected area or evacuation signposted.
After the earthquake, follow the instructions of our team, who are trained to assist you.
The hotel has fire extinguishers, meeting points marked and emergency protocols assets.

For any support, our team is always available. Do not hesitate to call us, write us or visit us at reception

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